Frequently asked questions
What is Mela?
Mela is a trade-show lead capture and follow-up app for B2B consumer electronics resellers. You scan business cards, add voice or typed notes, organize contacts by event, and generate personalized follow-up drafts.
The card scan did not fill in everything correctly. What do I do?
You can always edit any field before saving. Scanning is a head start, never a hard requirement, so you can also type a lead in by hand. Fields the app was not confident about are highlighted so you can double-check them.
How do voice notes work?
Record a short note and Mela transcribes it to text automatically, then suggests relevant hashtags. The text becomes part of the contact's history and is searchable later.
Does Mela send messages for me?
No. Mela generates follow-up drafts and hands them to your own WhatsApp or email. You review and send every message yourself, so nothing goes out automatically.
What permissions does the app need, and why?
The camera is used to photograph business cards, the microphone to record voice notes, and the photo library only if you pick an existing image. Optional notifications send you reminders, such as a nudge to add a note about a lead you just met. You can change any of these in your device settings.
How do I delete a contact?
Open the contact's detail screen in the app and choose delete. The contact and its related notes and encounters are removed.
How do I delete my account and all my data?
Email us at support@saymela.com with the subject "Delete my account", or use the contact option in the app. After we verify the request, we delete your account and associated data, except for anything we are required to keep for legal reasons.
How is my data handled?
Your data is isolated to your own account and protected by authentication. For full details on what we collect, how it is used, and the services that process it, see our Privacy Policy.
Is Mela available now?
Mela is preparing to launch on the App Store. If you are testing an early version and run into an issue, email us and we will help right away.